Support, straight from the developers

We build these products, so we answer the tickets. Get help fast, ask before you buy, or hand the whole install to us.

Ask before you buy

Not sure a product fits your setup? Send us a pre-sales question and we'll answer before you spend a cent.

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Help with a product

Own a license? Open a ticket for bugs, setup help, or how-tos. Every purchase includes 6 months of support.

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Have us install it

Skip the server setup entirely — our team deploys Bicrypto and your addons onto your server for a flat fee.

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The fastest way to reach us — message +971589005770 and we'll reply as soon as we're online.

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It takes under a minute, and keeps your whole conversation, licenses, and orders in one place.

Prefer email? Reach us at support@mashdiv.com · Or browse the FAQ.